Virus & Spyware RemovalStep-by-step instructions, FAQs, and more!

STEP 1

RogueKiller

Download & Run RogueKiller

Visit the SpywareJedi.com/Downloads page to obtain the latest release of RogueKiller. Then, save the installation file to your computer and double click to run. It will run through a “Pre-scan” to find and kill any threats currently running.

When the “Pre-scan” has finished, then click on the “Scan” button (top right). Once the primary scan has completed, click on the “Registry” tab, right click any one of the registry items, and hit “Select all”.

Lastly, click the “Delete” option (right-hand menu) and wait for the status bar at the top to say “Items Deleted Successfully” and then close down the program.

STEP 2

Combofix

Download & Run ComboFix

Visit the SpywareJedi.com/Downloads page to obtain the latest release of ComboFix. Then, save the installation file to your computer and double click to run. When the program  is opened, it will start scanning your computer (by going through a set of 50+ stages).

Once it reaches the end of the scan it may reboot your computer automatically if needed (this is normal). ComboFix will pull up a text window with the results once it has completed successfully.

STEP 3

Adwcleaner

Download & Run Adwcleaner

Visit the SpywareJedi.com/Downloads page to obtain the latest release of Adwcleaner. Then, save the installation file to your computer and double click to run. Open the program and click on “Scan”, then once the scan has completed click on “Clean”.

Click through the prompt boxes, “Yes”, “Next”, etc. and then the program will ask to reboot to complete thoroughly, this is fine click “Ok” on this and let it reboot your computer.

AdwCleaner will pull up a text window with the results once it has completed successfully.

STEP 4

Junkware Removal Tool

Download & Run JRT

Visit the SpywareJedi.com/Downloads page to obtain the latest release of Junkware Removal Tool. Then, save the installation file to your computer and double click to run. Open the program and click “any key to continue”.

It will start scanning your computer and go through all of it’s stages. Once it reaches the end of the scan and completes successfully it will pull up a text window with the results.

Close down window when you have finished viewing the report.

STEP 5

Malwarebytes

Download & Run Malwarebytes

Visit the SpywareJedi.com/Downloads page to obtain the latest release of Malwarebytes. Then, save the installation file to your computer and double click to run. Open the program and click “Update now” on the Database section to get the latest definitions.

Then click “Scan now” and let Malwarebytes scan your computer. Once it reaches the end of the scan if it finds any threats it will ask you to apply actions (Quarantine or Delete) and click “Apply”.

It may prompt you to reboot your computer if major threats are found.

STEP 6

Reset Browser Settings

Internet Explorer: Open up Internet Explorer, click on “Tools” icon (gear image located on top right) then select “Internet Options”. Click on the “Advanced” tab, then click the “Reset” button. Check the box next to “Delete personal settings” and hit “Reset”. Once default settings have been restored, click “Ok”, “Apply”, etc. and close down all browser windows for new changes to take effect.

Google Chrome: Open up Chrome, click on the Menu icon (located at the top-right of the screen) and click “Settings”. Then scroll down to the bottom, click “Show advanced settings”, and click “Reset Settings”. Lastly, close down all the open browser windows.

STEP 7

Remove Unwanted Programs

Click on “Start” menu, select “Control Panel”, change View By: category (on top right) to either “Large or Small icons”, and then click on “Programs & Features”.

Right click on any suspicious or unwanted programs and select “Uninstall”. Reboot your computer if the uninstall process calls for it.